Are you finding yourself restless and seemingly unable to relax? Are you irritable and given to anger if things don’t go your way? Do you have periods of prolonged or excessive fatigue? Do you have difficulty concentrating? Have you lost interest in your usual recreational activities? Are you worried about things that worry can’t help? …
Depression in the workplace is real. Almost 40% of Human Resource managers said that depression among workers was a moderate or large problem for their companies. Almost 17 million Americans experienced serious depression each year. How does this show up at work? People become tired, lethargic, and sad which result in work absences and anger.[i] …
Multiple demanding stakeholders Rising expectations Too many chiefs, not enough Indians Huge upside and catastrophic downside potential Litigation explosion Regulatory explosion Chaotic and uncertain economy
I know a senior manager who simply doesn’t want the facts or data when she has a staff meeting. She wants useful and doable information and yes preferably, knowledge – all of which have value. Data must become value-adding information to be useful for intelligent decision-making. In the Brand U workplace, the decision-maker may be …
Total Quality Management (TQM) illustrates what happens to a great idea that becomes faddish. Many companies adopted quality tools and techniques as a quick fix for fundamental, chronic organizational problems. Quality principles and practices weren’t integrated into the organizational culture. The result was TQM was short lived and faddish. While TQM may have faded, personal …
“The first function of the executive is to develop and maintain a system of communication.” Chester Bernard, President USO Establishing the Brand U is all about communicating consistent images, messages, and requirements. Great personal communications are vital to all personal change management and decision-making. Without open, honest and direct communication, Brand U’s simply won’t function. …
Quality is everyone’s responsibility. Edwards Deming, Quality Guru Quality has tanked! Quality is passé! We’re now transforming our organization, every two years. We’re into virtual teaming. And, on it goes… Much has been lost in the pursuit of the next silver bullet. Faddish quality management has died but the good sign is that it’s been …
Be everywhere, do everything, and never fail to astonish the customer. Margaret Getchell People are at the center of every company. Brand U’s seem to intuitively understand what customers want and be able to find a way to satisfy these wants and needs. People buy products and services. And people add or detract value when …
A mantra for Brand U’s is: ‘do what you believe in and believe in what you do.’ More Brand U’s are gravitating towards their work callings. Calling is where our principles and practices are aligned. Two things are required for a calling. First, we must have the God given ability to do a job and …
Purpose at work is hot. It’s easy to draw this conclusion for people in the arts. Writers must write. Pianists must play the piano. Artists must paint. But what about the schlep who punches the same hole in a piece of metal all day long. Or, the computer coder who has been working for months. …