All business proceeds on beliefs or judgments of probabilities, and not on certainties. Charles Eliot, President Harvard University By consciously or unconsciously calculating probabilities, we make intelligent decisions and take control of our lives. We don’t make a conscious risk analysis but intuitively look at alternatives at how we live day-to-day. When we’re confident …
How well we communicate is determined not by how well we say things but by how well we are understood. Andrew Grove, CEO Intel Communications are vital to all work and career decision-making. If vision, mission, values, culture, goals, plans, policies, and procedures are not uniformly understood, then they won’t be followed. It all …
The first person gets the oyster; the second person gets the shell. Andrew Carnegie, business person Forbes Magazine calls time or specifically the lack of it “the biggest issue of our age.” More work is conducted in Internet time. Fast, seamless, and almost instantaneous. Response times are squeezed to seize business opportunities or surpass …
Be everywhere, do everything, and never fail to astonish the customer. Margaret Getchell The competitive argument goes something like this: time is of the essence. Time to market is getting shorter. Sometimes, products are obsolete by the time they’re developed. Stakeholder or customer requirements are increasing. When I get poor quality service, it’s personal. …
There are 10 to 1 differences in productivity between companies within the same industries. Steve McConnell, Software Developer Let’s look at paradigms again. Paradigms are defined in terms of a game. A game has a set of rules, which participants must follow. The game often has boundaries such as a racquetball court, baseball park, or …
One of the only ways to compete is with technology. John Beakes, Industrialist
Tom Peters, the management guru, has stressed for years that customers need to be delighted, amazed, and even wowed. Simply meeting customer requirements won’t differentiate a Brand U or his or her products from the competition anymore. To surpass expectations, the Brand U listens very carefully to customers so they’re pleased at the moment of …
Common comments often heard were: ‘Why should we bend over backwards if management is not committed to us,’ and ‘just because I’m single and childless doesn’t mean I have the will or the desire to work a 12-hour day, six days a week.’ There is a hierarchy of work-life needs that if unmet result in …
How well we communicate is determined not by how well we say things but by how well we are understood. Andrew Grove, CEO Intel
Being a Brand U manager has its power, money, and perks. The rich but unhappy syndrome is called ‘affluenza.’ But, there is a high price to being a manager these days. But why are so many rich but unhappy. The hours are long for a typical Brand U manager. Forget 45 hours a week. Two …