People

What Me Worry?

  You receive an email. You click on it to retrieve the message. The computer screen shows numbers, charts, and files disappearing from the screen. The next message says your hard drive is slowly erasing. A crash is imminent. You panic. You haven’t backed up your files in months. What to do? Pound the keys, …

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What is Quality?

Quality is the real and perceived Brand U value in a product or service that we provide a customer. Hutchins, Greg Quality is achieving or reaching for the highest standard as against being satisfied with the sloppy or fraudulent. Tuchman, B. W., “The Decline of Quality,” New York Times Magazine, November 2, 1980, p. 38. …

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Knowing Critical Practices Can Make you 10X More Productive

Practices: A habitual or customary action or act; the business of a professional person.[i] What makes a successful Brand U? Great Brand U practices! Steve McConnell, the author of the excellent Rapid Development, says there are “10 to 1 differences in productivity between companies within the same industries.”[ii] Why? Because Brand U’s know how to …

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If You Don’t Know Where You’re Going …

‘If you don’t know where you’re going, no path will take you there,’ goes the saying. Brand U credos, principles, and values establish the guidelines for expected and accepted behavior. A company’s vision, mission, and principles are often distilled and communicated in a credo. A credo is the written distillation of a company’s culture and …

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Built to Last

Building values to some organizations is as important as developing killer product applications or world-class core competencies. Jim Collins, the co-author of Built to Last, believes that companies “are hungry to build something of enduring character on a fundamental set of values they can be proud of.”[i] Collins and others see a revolution in how …

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Get a Life

Are you a peak performer, workaholic, or marginal performer? What’s the difference? The spirit and commitment to their work motivate peak performers. Workaholics are motivated by fear of failure while marginal performers often end up focusing on trivial, unimportant stuff. I admit I’ve been a workaholic. I was addicted to my work. I thought I …

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Stress Signals

Are you finding yourself restless and seemingly unable to relax? Are you irritable and given to anger if things don’t go your way? Do you have periods of prolonged or excessive fatigue? Do you have difficulty concentrating? Have you lost interest in your usual recreational activities? Are you worried about things that worry can’t help? …

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