Paradigms

Corporate Images and Reputation

Brand U core values are often distilled in myths, symbols, metaphors, and rituals. At first glance, they don’t seem to have much place in a business organization. However, they play a conscious or unconscious role in many organizations. Corporate images and reputations are evolving into core competencies for success. Reputation and image stimulate positive associations …

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Reputation: The Only Thing That Lasts

The average American pays little attention to profitability or stock performance when evaluating a corporation. We really don’t respond to faceless corporations but to their products, reputation, and media character. It turns out that we relate to simple, gut things such as the organization’s stand on safety, environment, trust, and yes, even babies. “Reputation is …

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Resistance Signals of Change

  “We don’t have time for this stuff.” “This too shall pass.” “We have no help.” “This stuff isn’t relevant.” “I’m a short termer.” “They’re not walking the talk!” “This stuff is …” “Don’t bother me with small stuff.” “This stuff isn’t working.” “They’re acting like a cult.” “I’m a temp, so it doesn’t affect …

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The Millennial Challenge

Many of today’s young Brand U’s were brought up in a permissive environment where questioning was an accepted form of behavior. Authority was also questioned. Rules were made to be broken. These Brand U’s threaten traditional managers who demand unquestioning obedience. Both management and employees may feel threatened by change. Management may feel threatened when …

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Drive to Flatten Organizations

In the horizontal organization, hierarchal levels disappear, work is simplified, and information is universally available. Responsibility, authority, resources, information, and decision making are downloaded to the lowest organizational level. Hierarchal- functional workers evolve into process owners. Self-managed process or project teams do work simultaneously or concurrently. Specifications are jointly developed so everyone is familiar with …

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