Only a couple of years ago, a company was very contrite when it selectively downsized. Now, this is a normal part of business. Welcome to the world of churning. That (churning) may sound cold, but get used to it. Companies are disrupting themselves. They are firing and hiring at the same time, dumping outmoded or …
Successful big corporations should devolve into becoming ‘confederations of entrepreneurs.’ Norman McCrae, Editor
The greatest discovery of my generation is that a human being can alter his life by altering his attitude. William James, writer
The workplace is full of mixed messages. Cooperate, team, but compete simultaneously. Vince Lombardi, the legendary coach of the Packer football team said: “winning isn’t everything; it’s the only thing.” Kids, both male and female, are imbued with this message when playing sports. Later in life, entrepreneurial competition replaces sports competition. Competitive type A behavior …
So, you want to be a leader at school, work, ball team, or church? Do you have the right Brand U stuff? More and more, the ‘right Brand U stuff’ is getting in touch with your inner child. This is called sensitivity training and it’s done all over the place. For example, Army sensitivity training …
Silo management is dead. What’s a silo? Think of a cornfield silo. It stands alone storing all the grain in a region. Well, people, teams, departments, and plants can do the same thing. They don’t participate, cooperate, or work with others. They protect turf and use special information to devalue others. This is now dead! …
What makes a Brand U leader? We know what Brand U organizations feel like by reading Fast Company Magazine. We have some idea what Brand U organizations look like by seeing how virtual teams work. We have some idea how Brand U CEO’s lead by looking at who’s taking over organizations. But, we still have …
The essence of leadership is a burning Brand U question to many that believe that we’ve become a nation of command/control managers instead of a nation of Brand U leaders. Mort Meyerson, the President of Perot Systems, said: “the essence of leadership today is to make sure that the organization knows itself. There are certain …
The objective is not only to satisfy customers but also to ‘wow’ them throughout their experience with a product or service. Xerox research in the early 1990s discovered that if customer satisfaction is ranked on a 1 to 5 scale, 1 being completely dissatisfied to 5 being completely satisfied, then 4’s, while satisfied with the …
“You guys pair up in groups of three, then line up in a circle.” Football coach “Son, looks to me like you’re spending too much time on one subject.” Basketball coach recounting what he told a player who received four F’s and one D “You guys line up alphabetically by height.” Football coach “I told …