Brand U Burn Out
Boredom Anger Frustration Trouble concentrating Withdrawn Absence Sick days Alcohol/substance usage Ennui
Boredom Anger Frustration Trouble concentrating Withdrawn Absence Sick days Alcohol/substance usage Ennui
What does success have to do with smarts? I know middling intelligent people who’ve made it big. Some wrote best-selling mystery books, designed killer products, or sold real estate. Some of these folks seemed like they belonged in Densa not Mensa, the genius organization. Each Brand U has one or multiple core competencies or practices. …
“For knowledge workers, ‘How do I perform?’ may be an even more important question than ‘What are my strengths?’ Like one’s strengths, how one performs is unique. It is a matter of personality. Where personality is a matter of nature or nurture, it surely is formed long before each person goes to work. And how …
It is better to solve a problem than face a crisis. John Gunther, Writer
Computer and information technology makes data more available but it doesn’t necessarily make us smarter or help us make smarter decisions. We have access to data, but don’t know what it means or how it should be used. Technology can also overwhelm us. New hardware, software, virtual ware and who knows what ‘ware’ can be …
Time management is also a business issue. The marketplace changes quickly. New competitors arise. Customers are fickle. Customers want products delivered over night. Business accelerates at electronic speed. Windows of opportunity shrink as stakeholders are electronically linked. Parts are delivered just in time for assembly or test. Inventories are reduced to close to zero. Time …
Brand U’s are now asking fundamental questions after years of hectic travel, dinner meetings, missing children’s birthdays, and even living in separate cities. Is it all worth it? Are the right choices being made about life, family and work? What happens to missed relationships, family time, graduations, and school plays. Time or specifically the lack …
It’s a good thing that time exists. James Glieck has written a great book called Faster that investigates our most important resource, time. Why is it important? Without it, we wouldn’t live. Things would happen all at once. “Time separates events, leaves a little breathing space between them.”[i] Glieck spends a lot of time analyzing …
Why do you buy a specific product? More often, it’s the personal contact that defines the relationship. You can often blow off a defective product. It’s a thing that can be fixed or replaced. But what about the clueless service rep, the rude sales person, the ‘it’s your fault’ repairman, or the endless phone wait …
Customer Relationship – The Great Differentiator Read More »
Working for the best companies is like getting into the hardest college, fraternity/sorority, or country club. It isn’t easy. For example, Southwest Airlines, one of the best companies for which to work accepts only 5,000 people out of 150,000 applications each year. What separates those accepted from the also-rans is a sense of humor. What …