Author name: margaux

Communications Management

“The first function of the executive is to develop and maintain a system of communication.” Chester Bernard, President USO Establishing the Brand U is all about communicating consistent images, messages, and requirements. Great personal communications are vital to all personal change management and decision-making. Without open, honest and direct communication, Brand U’s simply won’t function.

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Quality Management

Quality is everyone’s responsibility. Edwards Deming, Quality Guru Quality has tanked! Quality is passé! We’re now transforming our organization, every two years. We’re into virtual teaming. And, on it goes… Much has been lost in the pursuit of the next silver bullet. Faddish quality management has died but the good sign is that it’s been

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