Computer and information technology makes data more available but it doesn’t necessarily make us smarter or help us make smarter decisions. We have access to data, but don’t know what it means or how it should be used.
Technology can also overwhelm us. New hardware, software, virtual ware and who knows what ‘ware’ can be imposed on us. While senior management sees technology as a performance enhancer, we can develop tension and technology phobias. It can become a curse when we have to learn and develop new technical skills almost continuously.