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- Reengineering is here to stay
- All operational systems and processes must be viewed as integrated systems
- Fundamental questioning of everything in business is here to stay
- Current management skills have to be updated
- Employees will be making more day-to-day decisions
- Middle managers are an endangered species
- Learning marketable skills is the only measure of true career success
- Dislocation may become a fact of work life for many
- Future job security and satisfaction are linked to skills mastery, not promotion