- Tell people to never allow themselves to become victims… They should go somewhere else if that’s the way they feel.
- Constantly refine your gene pool … by promoting your best performers and weeding out your worst.
- Grade on a curve … If I get 10 people, one is a star and one won’t cut it.
- Instead of giving people specific operating goals, challenge them to give you every growth idea they’ve got.
- You can’t just reward people with trophies. Reward them in the wallet too.[i]
[i] Hymowitz, Carol and Murray, Matt, “Raises and Praise or Out the Door,” Wall Street Journal, June 21, 1999, p. B1.