HBR’s 7 Deadly Competitive Sins

1. Inconsistent product quality
2. Slow response to the marketplace
3. Lack of innovative, competitive products
4. Uncompetitive cost structure
5. Inadequate employee involvement
6. Unresponsive customer service
7. Inefficient resource allocation[i]

[i] Pearson, Andrall E., “Corporate Redemption and the Seven Deadly Sins,” Harvard Business Review, May/Jun, 1992, p: 65‑75.