Mary Ann Pulley in Losing Your Job – Reclaiming Your Soul makes an important distinction between reacting or responding to change. Reacting implies emotional, rooted in past experience, and counter productive. Often we react with anger or bitterness based on past experiences. Responding implies a matter of choice in terms of how we feel instead of reacting out of habit or circumstances. Responding is empowering. Responding entails understanding; correcting and preventing counter productive past behaviors. Responding implies learning from the past and adopting new behaviors.
Pulley’s, Mary Lynn, Losing Your Job – Reclaiming Your Soul, Jossey Bass, 1997, p. 93.